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Author Topic: Carnival Dream Power Outages & Overflowing Toilets at Port in St. Maarten  (Read 2015 times)
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MuffyBee
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« on: March 14, 2013, 08:39:41 AM »

http://www.cnn.com/2013/03/14/travel/cruise-ship-trouble/
Passengers: Power outages, overflowing toilets on another Carnival cruise ship
March 13, 2013


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Several passengers aboard the Dream have contacted CNN, telling stories of power outages and overflowing toilets, all while docked in port at Philipsburg, St. Maarten, in the eastern Caribbean.
"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7-plus hours."
The Dream was scheduled to leave port around 5 p.m. ET Wednesday.
The U.S. Coast Guard said Thursday it was notified by Carnival that the Dream is experiencing generator issues. Carnival has not requested assistance from the Coast Guard, which has no jurisdiction in the ship's current location, Coast Guard Petty Officer Jon-Paul Rios told CNN.
Gregg Stark, who is traveling with his wife and two young children, told CNN, "There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms. The elevators have not been working. They've been turning them on and off, on and off."
An announcement over the ship's public address system said the crew was trying to fix the problem and was working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than originally believed.
On Wednesday night, despite complaints coming in to CNN, Carnival representative Vance Gulliksen said he wasn't aware of a problem. Several subsequent calls to the cruise line went unanswered.
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« Last Edit: March 14, 2013, 08:42:43 AM by MuffyBee » Logged

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MuffyBee
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« Reply #1 on: March 14, 2013, 08:45:07 AM »

http://www.floridatoday.com/viewart/20130314/NEWS01/130314003/Carnival-Dream-having-problems-Caribbean-port
Carnival Dream having problems at Caribbean port
March 14, 2013

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A U.S. Coast Guard spokeswoman in Miami said Thursday that the Carnival Dream's captain notified the agency of possible trouble with the ship's propulsion system.

The cruise ship, which is based in Port Canaveral, has a capacity of 3,646 passengers and 1,367 crew members. It is currently docked at Phillipsburg in St. Maarten.
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Petty Officer Sabrina Laberdesque says the ship has sewage and power and officials are working to correct the problems. She says the Coast Guard is not involved because the ship is moored.
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MuffyBee
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« Reply #2 on: March 14, 2013, 02:11:44 PM »

http://www.wptv.com/dpp/news/world/carnival-dream-cruise-stuck-in-philipsburg-st-maarten-passengers-report-overflowing-toilets
Carnival Dream cruise stuck in Philipsburg, St. Maarten, passengers report overflowing toilets
March 14, 2013

(CNN) -- Carnival Cruise Lines is working to fly all passengers on one of its cruises back to Florida after the ship suffered a generator failure while docked in the Caribbean.

The experience on the Carnival Dream became something of a nightmare for passengers Wednesday when power went off, toilets stopped working, and no one was allowed to leave -- despite the fact that the ship was docked at Philipsburg, St. Maarten, in the eastern Caribbean.

Although power was restored and facilities were functioning again, the ship still can't leave its port.

"During regularly scheduled testing of the ship's emergency diesel generator, a malfunction occurred," Carnival said in a statement.

"While personnel continue to work on the technical issue we are making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten. Guests on the current voyage will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise.

"We are also canceling the ship's next voyage which is scheduled to depart on Saturday, March 16."
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Kris Anderson, a passenger aboard the ship and reporter for CNN affiliate WREG, said Thursday passengers have been told they will be allowed off the ship to enjoy the island while flight arrangements are made.
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An announcement over the ship's public address system said the crew was trying to fix the problem and was working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than originally believed.

"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take an hour has turned into 7-plus hours."

U.S. Coast Guard Chief Petty Officer Ryan Doss told CNN, "We have spoken to the captain and right now, the decision has been made to have the passengers remain aboard the ship for accountability purposes. The last thing we want to do is have someone get left behind in St. Maarten by accident."

The Coast Guard was notified by Carnival that the Dream was experiencing generator issues. Carnival has not requested assistance from the Coast Guard, which has no jurisdiction in the ship's current location, Coast Guard Petty Officer Jon-Paul Rios told CNN.
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« Reply #3 on: March 14, 2013, 02:13:19 PM »

http://www.wfaa.com/news/national/197959761.html
Carnival flying stranded Dream passengers home
March 14, 2013

PHILIPSBURG, ST. MAARTEN (AP) — Passengers from the Carnival Dream were heading to the airport Thursday instead of sailing home after an on board generator problem halted their trip in the latest maintenance headache for the world's largest cruise line.
The Dream was in St. Maarten on the final stop of seven-day Caribbean cruise when the crew announced that they would not be sailing home to Port Canaveral, Florida, when the crew announced a mechanical issue with a diesel generator, passengers said.
Several passengers told The Associated Press Power that power and water were out for about 10-20 minutes on Wednesday evening, contradicting media reports of longer outages and unsanitary conditions.
"We have toilets. We have water. It's no different than a regular day at sea," said 31-year-old Tasha Larson of Winston-Salem, North Carolina, after disembarking with her boyfriend to spend the day in St. Maarten.
Passengers Mary and Terry Washington of Tampa, Florida, said the generator malfunction gave them an additional day to spend in St. Maarten. ""The plumbing is fine. The food is fine. Everything is fine," Mary Washington said.
Carnival Cruise Lines said the ship encountered a technical issue with its backup emergency diesel generator during the scheduled port and that they would make arrangements for the 3,646 passengers aboard the stranded ship Dream to fly home.
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« Reply #4 on: March 14, 2013, 02:17:59 PM »

http://www.usatoday.com/story/cruiselog/2013/03/14/carnival-cruise-ship-power-loss/1986875/
Cruisers leave ship after Carnival Dream has power problems
March 14, 2014

UPDATE, 12:45 p.m.: In an e-mail to USA TODAY following power issues that interrupted a cruise of its Carnival Dream, Carnival disputes reports of widespread problems with restrooms on the ship: "We have had multiple conversations with the ship's management team. Based on the ship's service logs and extensive physical monitoring of all public areas, including restrooms, throughout the night, we can confirm that only one public restroom was taken offline for cleaning based on toilet overflow and there was a total of one request for cleaning of a guest cabin bathroom. ... The toilet system had periodic interruptions yesterday evening and was fully restored at approximately 12.30 a.m. this morning."
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Another Carnival cruise ship -- the Carnival Dream -- has suffered power problems that kept the ship's toilets from working for several hours Wednesday night and has prompted the company to fly passengers home.

Passengers are leaving the ship, which is docked in St. Maarten, after it experienced what Carnival said was "a technical issue" that resulted in interruptions in the operation of toilets and elevators "for a few hours" Wednesday night.

"At no time did the ship lose power," the company said in a statement Thursday. "At this time, all hotel systems are functioning normally and have been functional since approximately 12:30 a.m."

But, the company said, "We are making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten." It said that passengers on the interrupted sailing "will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise." Guests may remain on board while awaiting flights, Carnival added.

The cruise line added that it also is canceling the ship's next sailing, scheduled to depart on Saturday, March 16. "Guests scheduled to sail on this cruise will receive a full refund and 25 percent off a future seven-day cruise. Guests who re-book will have their current rate protected on the future sailing. Additionally, any non-refundable transportation related expenses will be reimbursed."

Before Carnival's announcement that it would fly passengers home, CNN reported that one passenger e-mailed Thursday morning. "We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," CNN quoted Jonathan Evans of Reidsville, N.C., as saying. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take an hour has turned into 7-plus hours."

Carnival said Wednesday was a scheduled call in St. Maarten and that "guests were able to spend the full day in port and have the option of continuing to do so until their scheduled return home. All of the ship's activities and facilities are fully operational. We are very sorry for this disruption to our guests' vacation plans and extend our sincere apologies. We look forward to welcoming them back on another Carnival cruise."

The ship, which has a capacity of 3,646 passengers, was on the last leg of a seven-day cruise and docked in St. Maarten. It is based out of Port Canaveral, Fla.
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« Reply #5 on: March 14, 2013, 06:03:39 PM »

http://www.foxnews.com/us/2013/03/14/power-outages-overflowing-toilets-reportedly-plague-another-carnival-cruise/
New Carnival nightmare: Passengers being flown home from troubled cruise
March 14, 2013

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Carnival's latest incident, meanwhile, highlights the "inherent vulnerabilities" of taking a cruise, Miami-based maritime attorney Robert Peltz told FoxNews.com.

"Fortunately this latest incident occurred close to a port, but it does underscore the inherent vulnerabilities of cruise ship travel," Peltz said in a statement. "When a ship loses power while at sea, its passengers and crew are at severe risk for injury or death. Far too often, ships left without power are left at the mercy of unstable currents and unpredictable weather. The cruise industry needs to go beyond lip service and take meaningful steps to ensure this dangerous problem does not  continue to keep occurring."
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